Home broadband connections were put to the test during the initial COVID-19 phase of pandemic lockdowns around the globe as employees logged in, en masse, from managed and BYOD devices to their needed business applications, Microsoft 365, and Google Workspace over VPNs. Also: Internet slow? Here are 7 possible reasons why and how to fix them Here are five broadband speed tests that ZDNet considers trustworthy. To get a true picture of your broadband speed, you’ll likely need to run the tests multiple times and check results across different devices throughout the day. It may also be worth running these tests on multiple devices on your home network. If one device produces a vastly slowly or faster result, you may be dealing with a problem at the LAN or Wi-Fi level, rather than with your broadband provider’s network. The service displays the current download and upload speeds and measurements for ‘ping’, ‘jitter’, and packet loss. There are also options to change the local server that the ISP speed test is conducted with – a configuration option that most other tests lack. Plus, results can be shared on social media. Ookla has some helpful explanatory notes for people who aren’t familiar with the ping test. It’s a latency test. Ookla says that less than 59 milliseconds (MS) ping is very good for online games. The FCC wants satellite broadband providers to deliver latency of below 100 ms to bid for a slice of its Rural Digital Opportunity Fund (RDOF). SpaceX says its Starlink satellites will provide a latency of 20ms to 40ms. Its website is useful for those who are curious enough to learn why a test on a mobile device returns a different result to a laptop or a device that’s physically connected to a router. Each test taken with Speedtest uses Ookla’s server network of over 14,000 servers and reports back on key network health metrics, Nick Turner, a technical trainer at Ookla, tells ZDNet. “There are Speedtest servers in virtually every country and major population center worldwide,” Turner said. He argues that Ookla’s distributed server network makes it more accurate than many other tests. “This enables us to more easily select ’nearby’ servers or combinations of servers that are capable of delivering the sufficient bandwidth necessary to discover the most accurate maximum speeds to the device in question. Since our founding in 2006, an unparalleled total of more than 35 billion tests have been taken with Speedtest.” Pros
It’s a general purpose broadband speed test in use since 2006 It’s not from an ISP or a service provider Users can select the host server from which to test their ISP’s speed test
Cons
The site uses tech-lingo that some people might not understand It’s full of ads and ad trackers
That means there are none of the lingering questions about potential bias from speed tests run by ISPs. Plus, the tests are international, using servers where Netflix has installed appliances for its giant content delivery network (CDN). Netflix has a vast CDN called Netflix Open Connect, which relies on Open Connect appliances installed within ISPs that peer with Netflix. That CDN is built around the principle of moving content closer to users and is how it delivers a fast streaming experience. Hence, the Fast.com test is designed to test the connection between a person’s device and Netflix’s CDN servers. That means the results are specific to Netflix’s own network, which makes sense for the company but also means it looks at speeds from a particular perspective. The Fast.com website keeps things simple by only showing the download speed. In my tests, it reported slower speeds than Oookla’s Speedtest. And it produced wildly different results between wifi tests on a 2017 macOS MacBook Pro (160Mbps) and an iPhone 12 (330 Mbps), with both on a modern router’s 5GHz frequency. But on Fast.com, you don’t even need to click ‘Go’; just opening the site in a browser tab starts the test. There’s also a “Show more” option, which provides latency speeds and upload speeds, as well as where the servers used in the test are located. Pros
It’s designed to test the speed of your connection to Netflix’s servers There are no ads It’s relevant to your connection wherever you’re streaming Netflix from
Cons
It’s not really designed to test your ISP’s connection speed Results are specific to Netflix infrastructure Only provides download speeds
Google recommends a download speed of no less than 10 Mbps to stream games on Stadia but recommends faster speeds for displays with a resolution higher than 720p HD. It teamed up with open source project Measurement Lab or M-Lab to run its speed test. The project is led by teams at Code for Science & Society and Google. The Google Stadia web interface is pretty simple – literally a one-click task at Google’s Projectstream website from the “Check Now” button. It’s focused on Stadia users, and so, for accuracy, it recommends people use the device and network where they want to play and have a strong wi-fi or Ethernet connection. It also recommends halting current downloads and file-sharing and closing tabs that are streaming video. The measurement takes less than 30 seconds to complete and returns similar results to Ookla. At the least, it confirms whether you’ll have a decent experience when gaming on Stadia. However, as Google notes, the test only provides a general indication of the quality of a connection and does not guarantee Stadia will work. Other factors include the device, ISP, and other activities that are consuming bandwidth. Pros
It’s a general purpose broadband speed test based on a platform in use since 2006 It’s not from an ISP or a service provider Users can select the host server from which to test their ISP’s speed test
Cons
It’s primarily focused on Stadia, despite offering useful measurements for all
The speed test itself operates similarly to Google’s speed test, but the site has some pointers for customers wanting to explore why the speed results might not match the user’s plan. These are helpful, but I feel defensive as if they were written to help reduce customer support calls for why a broadband isn’t as fast as advertised. On the other hand, it provides more context about factors that can affect the home connection, such as an old home gateway lowering available bandwidth. The result also explains what the device being tested can do, such as streaming 4K video. The site prioritizes download speeds but does have a “Show more” option to see upload speeds, latency, the internet protocol, and where the host server is located. Results may vary depending on where you’re located, and the test is designed purely for American internet users. For those worried about bias in Comcast’s results, it’s worth noting that our testing showed the site to produce results in line with or in excess of advertised speeds for Comcast’s direct competitor, Verizon FiOS. Pros
The results are consistent with other speed tests It’s dead simple to use, and there are no ads Test servers are located in the US
Cons
It is a test operated by an ISP The information it provides appears geared towards reducing support calls
That means you can’t run the test from your desktop, but you are taking part in an important project for the commission to get a clearer picture of broadband quality across America. The test produces results once you press the button to start the test in the mobile app. The data collected is used to help the FCC improve its broadband maps. Under the Trump administration, Microsoft argued the FCC was severely overestimating how many residents had access to fast broadband. Microsoft’s data suggested almost half of America’s population did not have access to speeds of at least 25 Mpbs rather than the 24 million estimated in the FCC’s maps. Data is shared with the FCC’s Measuring Broadband America research program, an important national project that will help determine where funding is allocated in years to come. It’s a case where broadband speed tests aren’t just about your own connection speed but the state of broadband across the nation. “To close the gap between digital haves and have nots, we are working to build a comprehensive, user-friendly dataset on broadband availability,” said FCC Chair Jessica Rosenworcel. “Expanding the base of consumers who use the FCC Speed Test app will enable us to provide improved coverage information to the public and add to the measurement tools we’re developing to show where broadband is truly available throughout the United States.” Pros
It helps a project to improve fast broadband access across the USThere are no ads or direct commercial interestsThe FCC under the Biden Administration seems keen to look at the consumer rather than carrier interests
Cons
It requires an app download, there is no web-based versionThere’s no way to test broadband speeds from a desktop or Ethernet-connected PC
All in all, the tests listed here are some of the most widely available and well-respected options on the Web. This doesn’t mean that there aren’t better solutions for your individual needs, but these five represent an excellent cross-section of choices for the widest possible array of users. For more information, tools like BroadbandNow and advice from our sister site CNet can be helpful resources.
