With several solid options to choose from, it can remain a challenge to make the choice that works best for you. Your decision will come down to price, speeds, and customer support needs. We researched San Antonio internet providers to help breakdown this decision for you.
The best San Antonio internet providers: summed up
Fiber-optics in some cities is hard to come by. So if your neighborhood has fiber, that’s good news – the nation averages about a 38% coverage area for fiber-optic internet. Bexar County in San Antonio boasts an impressive 61.43% fiber coverage area, which means you can benefit from the lightning-fast internet speeds and technology if you live in the fiber area. If you’re lucky enough to live in an AT&T fiber-optics area, and you want fast speeds, then AT&T internet is the way to go.
Price: $50 to $70 per month, plus $10/month equipment fee and no activation fee when purchased onlineSpeed and Data: 100, 300, or 1,000; 1TB per month for Internet 100 and 300 plans with overage charges; unlimited data for Internet 1,000Plans/Packages: Internet 100, 300, or 1,000Contract Options: 12 months
In addition to phone and internet services, they also offer San Antonio residents free home WiFi and free access to Time Warner WiFi hotspots with 24/7 customer support. There are three internet plans for you to choose from, including the Standard, Ultra, and Gig Internet Plans. A free Security Suite is available with your Spectrum plan to protect your devices with available parental controls. They even offer a contract buyout option to help you escape another internet contract.
Price: $49.99 per monthSpeed and Data: 200 Mbps or 940 Mbps; unlimited dataPlans/Packages: Spectrum Standard, Ultra Internet, or Gig Internet PlanContract Options: 12 months
Of all internet providers, Earthlink answered our call the fastest with the shortest wait time of all providers at less than 25 seconds. There is online support, as well as round-the-clock support with 24/7 customer service, which many customers appreciate. However, pricing can quickly get expensive with all of the extra fees, such as installation, equipment rental, and cancellation fees.
Price: $49.95 to $99.95 per month, plus $69.95 installation cost, $6.95/month equipment rental, and up to $200 in cancellation feesSpeed and Data: 15, 30, 80, 100, 200, 1,000 with unlimited dataPlans/Packages: HyperlinkTM internetContract Options: 12 months
Coverage. As some of the largest internet companies in the country, these three companies provide some of the most widespread and reliable coverage in San Antonio. Other internet providers limit their services to just a few small portions of San Antonio.Value. Internet speeds in San Antonio go all the way to 1,000 Mbps, giving residents a wide choice of internet speeds and pricing. Despite these speeds, pricing remains roughly the same for monthly premiums. However, watch out for additional costs: EarthLink and AT&T both charge monthly equipment fees you won’t find at Spectrum.Customer Satisfaction. J.D. Power offers customer service ratings for top industry providers, with AT&T taking top honors with near-perfect scores across the board. Spectrum receives a rating of 3 out of 5 for the southern region of the country, while Earthlink and AT&T remain unrated. The American Customer Satisfaction Index (ACSI) also shows AT&T at the top of the list, second only to Verizon. Earthlink was unlisted.
